TROUBLESHOOTING
WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the system for repair.
Problem
No power No picture Distorted picture Completely distorted picture or black/white picture with DVD No sound or distorted sound No audio at digital output
Solution
�Check if the AC power cord is properly connected. �Check if the TV is switched on. �Check the video connection. �Sometimes a small amount of picture distortion may appear.This is not a malfunction. �Connect DVD player directly to the TV. �Make sure the disc is compatible with the DVD player. �Adjust the volume. �Check that the speakers are connected correctly. �Check the digital connections. �Check if the audio format of the selected audio language matches your receiver capabilities. �Use a DIGITAL AUDIO OUT jack when outputting the DTS audio. �Check that the VIDEO/AUDIO cables are connected to the correct device. (See Connecting to a TV) �Check the disc for fingerprints/scratches and clean with a soft cloth wiping from centre to edge. �Ensure the disc label is facing up. �Check if the disc is defective by trying another disc. �Reset the unit by switching the player off, then on again. �Aim the remote control directly at the sensor on the front of the player. �Reduce the distance to the player. �Replace the batteries in the remote control. �Re-insert the batteries with their polarities (+/� signs) as indicated. �To completely reset the player, unplug the AC cord from the AC outlet for 5-10 seconds. �Operations may not be permitted by the disc. Refer to the instructions of the disc. �Use a commonly available cleaning CD/DVD to clean the lens before sending the DVD player for repair.
No DTS audio at analog output No sound and picture Picture freezes momentarily during playback Disc can�t be played No return to start-up screen when disc is removed The player does not respond to the remote control
Buttons do not work or player stops responding Player does not respond to some operating commands during playback. DVD player cannot read CDs/DVDs
If you are unable to remedy a problem by following these hints, consult your dealer or service centre.
